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Airfares on Malaysia Airlines

Frequently Asked Questions

  1. How much carry-on luggage am I allowed?
  2. How much baggage can I check in for my trip?
  3. How can I purchase a ticket using my earned frequent flyer miles?
  4. Do I need travel insurance?
  5. How do I make changes to my itinerary?
  6. Why is the fare quoted in the email response different from the fare quoted online?

  1. How much carry-on luggage am I allowed?

    Passengers are allowed ONLY 1 PIECE OF CARRY-ON LUGGAGE in addition to one small sized purse. Dimensions - 56cm x 36cm x 23cm (22in x 14in x 9in). The maximum weight of any piece cannot exceed 20 kgs or 45 pounds.

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  2. How much baggage can I check for my trip?

    **International Business and Economy Class Passengers: Each passenger is allowed 2 pieces of luggage. Dimensions - 158cm or 62 inches each. Total dimensions for both pieces cannot exceed 269cm or 106 inches. The maximum weight of any piece cannot exceed 23 kgs or 50 pounds. **Effective May 1, 2008

    International First Class Passengers: Each passenger is allowed 2 pieces of luggage. Dimensions - 158cm or 62 inches each. Total dimensions for both pieces cannot exceed 316cm or 124 inches. The maximum weight of any piece cannot exceed 40 kgs or 88 pounds.

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  3. How can I purchase a ticket using my earned frequent flyer miles?

    Because Malaysia Travel only offers discounted airfares, please contact the airline directly to use your already accrued miles towards the purchase of a ticket.

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  4. Do I need travel insurance?

    Travel insurance is not required but is strongly recommended to protect yourself and your travel investment. We have partnered with Travel Guard to provide you with the best travel insurance available for international travelers. Click here to learn more about purchasing travel insurance.

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  5. How do I make changes to my itinerary?

    If you have received an itinerary via email from us, please reply to that email to request a change.

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  6. Why is the fare quoted in the email response different from the fare quoted online?

    The final fare quote provided in the email to you may be different for one of two reasons:

    1. The taxes are different. Since taxes are forever changing, we quote you an estimated tax online. The email contains the actual taxes for your flight.
    2. Availability. Discounted fares are limited by specific seat availability.We have quoted you the lowest fare possible for the flight based on your dates and/or date range of travel.

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